18 Oct [name withheld]

Dear Dr. Rawnsley and Staff,

I am leaving tomorrow and I just wanted to tell you both a huge thank you for what you have done for me. I already feel better in my skin and feel such a weight off my shoulder.

Dr Rawnsley – Thank you for being so patient, understanding and keeping your word. This was the most important decision I took in my life so far and I am so happy that I put my trust into your hands and you have fulfilled more than what I was expecting.

Staff – From the moment I walked into the office, your smiles, “positiveness” and light encouraged me and made me feel more at ease about the whole procedure.

I could never thank both of you enough,

I will keep in touch about the nose :).

All the best,