18 Oct Tina S.
My septorhinoplasty experience has been great with Dr. Rawnsley. It is apparent he is an extraordinarily talented surgeon (before and after gallery!) but something I wanted to touch on, which is impossible to get an idea of via his website or consultations, is the type of follow-up care he provides to his patients. Regardless of how much time you spend “Googling” doctors or looking through their website it is impossible to get an idea of the type of follow-up care you will receive until after your surgery. In my opinion, follow-up care is just as important as the initial consultation and surgery itself. Recovery is a long process full of ups and downs. You experience many different emotions which is why a doctor who truly cares about his patients and provides excellent follow-up care is imperative. If ever I had questions or concerns Dr. R’s Patient Coordinator (she’s wonderful), always addressed them right away. If I ever needed to speak to Dr. R he always made time to answer my questions right away. I have even written out lists of questions on a few occasions and Dr. Rawnsley has sat on the phone with me (I do not live in CA) and answered every one of them and told me to call back if I had anymore! I am a worrywart so I found this type of follow-up care to be priceless during my recovery process. In a nutshell, Dr. Rawnsley is an amazing surgeon who truly cares about his patients and their well being. I am very grateful I found him!